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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Nowadays, credit card usage among consumers has become increasingly popular. Owning such a card, we can experience shopping and payment using digital technology applications along with many other added benefits. Joining the trend of limiting cash payment, credit card spending is becoming more convenient than ever.
In order to meet customer’s needs, the Vietnam Airlines Techcombank Visa co-branded credit card, a product of Vietnam Airlines-Techcombank cooperation, provides many incentives to Lotusmiles members. The cardholders may enjoy the Lotusmiles tier upgrade according to the spending value.
• Upgrade to Gold tier if accumulated spending in 12 consecutive months reaches VND 1.2 billion and above. The deal is valid through December 31, 2021.
• Upgrade to Titanium tier if total spending reaches at least VND 40 million within 30 days from the date of activating the card, or at least VND 90 million within the nearest three consecutive months (with no overdue debt); or being a high-income/priority customer of Techcombank.
Owning a Gold and Titanium card, Lotusmiles members will enjoy many incentives: Check-in at SkyPriority counter; Extra baggage allowance; Bonus miles for birthday ...
Apart from this, credit cardholders can get bonus miles for each card spending transaction along with many other incentives. The bonus miles can be used flexibly in redeeming free air tickets, in the Cash & Miles method to pay for the next flights or shop for many interesting gifts at LotusMall.
For more details of the card benefits, please check here.