HELPDESK
LOG-IN
SIGN-UP
Login
Country/Region
Language
BOOK
Manage Booking
Check In
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Adults
Children
Infant
You can pay by following methods:
IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
VN Reservation Code (PNR):
Itinerary:
Passenger information:
Email address:
Your email address is blank. Please update:
Passenger Name:
Reservation code:
Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
CHECK IN
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Auto refund to account is applied for tickets issued on web/app of Vietnam Airlines only.
(See Refund terms and conditions)
PNR :
Ticket refund information
Passenger information
The automatic refund function applies to:
- Tickets issued on the website / app of Vietnam Airlines.
- Itinerary is entirely within Vietnam and tickets purchased with conditions eligible for refund.
- Refund request time:
- Refund method:
Please note that this is an automatic email and do not reply to this
Note: For tickets booked on the website / App of Vietnam Airlines, payment by special methods, the following process will be applied:
1. Tickets paid at Vietcombank, Techcombank, AirPay, and Payoo counters: Refund tickets at Vietnam Airlines' ticketing offices in Vietnam.
2. Tickets paid by Konbini, Cash and Miles: Send refund request to onlinesupport@vietnamairlines.com
This website is using cookies. For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message
Click here to find out more about the cookies we use and how to manage them